Irit Eizips
CSM Practice Customer Success Management Consultant
San Francisco Bay Area
Irit Eizips brings deep expertise in the area of Customer Success. She serves as the CEO for CSM Practice, a global customer success management consulting firm. The firm specializes in working with executives to accelerate the creation and implementation of Customer Success strategies, derive extensive value from Customer Success technology solutions as well as certification and training of customer facing teams in becoming more proactive and efficient.
Since 2013, Irit has been pivotal in shaping customer success methodologies and best practices. She has consistently been voted top 50 Customer Success influencer and is frequently featured as a speaker and a moderator at major customer success conferences. She also serves as the Chapter President for PulseLocalSV, a customer success focused organization which promotes networking and knowledge transfer opportunities through local events in the Silicon Valley.